Frequently asked questions

PROMO SCÈNE is an online directory that showcases event talent and services from Québec, helping people find what they need for their event more easily.

PROMO SCÈNE covers the whole of Québec. Each provider lists their home region as well as the territories they serve.

No. The directory is freely accessible, with no sign-up required. An account is only needed for providers who want to create a listing.

Use the directory's search and filters (category, territory) to browse listings and find the talent or service that fits your event.

Individuals and businesses offering an event-related talent or service in Québec can create a provider account. Every listing is then reviewed by our team before it goes live.

The first step is to create a provider account from the sign-up page. If sign-up isn't open when you visit, or for any question, you can reach us using the contact form.

A listing becomes visible once it has been approved by our team and its associated subscription is active.

This badge means our team has completed an administrative review of the listing before it went live. It is not a guarantee of quality, availability, or outcome for any given event.

For any update to your listing, please reach out to our team using the contact form.

No. Your email address and phone number are never displayed publicly on your listing. Visitors can only reach you through the site's secure contact form.

A visitor interested in your listing fills out the page's secure contact form; their request is sent to you by email, without ever revealing your address or phone number.

Listings can display your upcoming public events as well as an overview of dates you're already booked, to help visitors know your availability.

Subscription plans vary by listing category and are billed monthly or annually. To find out the pricing that applies to your listing, contact our team using the contact form.

Applicable taxes depend on your subscription. For any question about pricing or billing, contact our team using the contact form.

When a subscription expires, the listing is no longer shown publicly in the directory until it's renewed.

Use the "forgot password" link on the sign-in page to reset your password by email.

From your account, you can submit an account deletion request, which our team then processes.

PROMO SCÈNE is committed to protecting its users' personal information in accordance with the laws applicable in Québec, including Law 25. Full details are available in our Privacy Policy.

No. Neither a provider's email address nor phone number is published on the site. When a visitor uses a contact form, their email address is shared with the recipient only so they can reply, and is never displayed publicly.

PROMO SCÈNE offers two secure contact forms: a general form to reach our team, and a listing-specific form to reach a particular provider. In both cases, your message is sent by email without ever revealing your address to other visitors, and no booking is confirmed by that message.

You can change your cookie preferences at any time from the "Manage my cookies" link in the site's footer.